A simple guide for patients
If you are unsure which oral health professional to book with, you are not alone. Many people don’t realise that different providers have different areas of expertise, and choosing the right person can make your care smoother, more accessible and more affordable (or free!).
The good news? Oral health professionals work as a team. Here is how to know who might be right for you.
Oral Health Therapists work within the public system and private practices. They can care for patients of all ages and focus strongly on prevention and early intervention, including treatment
See an Oral Health Therapist if you:
Need a routine check-up
Are due for professional removal of plaque, tartar and stain
Have early signs of tooth decay
Have bleeding or inflamed gums
Want advice on improving your oral health habits
Are bringing in a child or teenager
Oral Health Therapists can assess, treat, educate and, if needed, refer you for more complex treatment.
Dental Hygienists specialise in gum health and ongoing maintenance care. They are experts in preventing and managing gum disease and mostly work in private practices.
See a Dental Hygienist if you:
Have been told you have gingivitis or periodontal disease
Notice bleeding gums when brushing
Want thorough professional removal of plaque, tartar and stain
Have ongoing gum maintenance needs
Wear braces, implants or complex dental work that needs careful maintenance
Healthy gums are essential for keeping your teeth long-term, and dental hygienists play a key role in protecting them.
Dental Therapists focus on the oral health of children and adolescents and predominantly work in the public system through the Community Oral Health Service, which is free for children. They are highly trained in supporting young patients and their whānau.
See a Dental Therapist if you:
Your child needs a check-up
There are concerns about tooth decay
Your child needs fillings
You want advice on preventing decay in young teeth
Early care can prevent lifelong problems, and dental therapists are specialists in early intervention.
Dentists are trained to manage complex dental conditions and advanced restorative treatment.
See a Dentist if you:
Have severe tooth pain or infection
Need crowns, bridges or dentures
Require root canal treatment
Have complicated dental needs
Are referred by another oral health professional
In many cases, your Oral Health Therapist, Dental Hygienist or Dental Therapist will assess your needs first and refer you to a dentist if required.
The Bottom Line
You do not always need to see a dentist for routine or preventive care. Oral Health Therapists, Dental Hygienists and Dental Therapists are fully qualified professionals who can provide high-quality care within their scope.
Choosing the right provider ensures you receive the right care at the right time.
